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HP 27-cr2002na AI Intel Core Ultra 7 255U 68.6 cm (27") 1920 x 1080 pixels All-in-One PC 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Home Wi-Fi 6 (802.11ax) AI PC White
SKU
BM5M3EA
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All-in-One Desktop AI 27-cr2002na PC, Windows 11 Home, 27", Intel Core™ Ultra 7, 16GB RAM, 1TB SSD, FHD, Shell white
- Intel CoreTM Ultra 7 255U (up to 5.2 GHz with Intel Turbo Boost Technology, 12 MB L3 cache, 12 cores, 14 threads)
- Windows 11 Home
- 68.6 cm (27") diagonal, FHD (1920 x 1080), IPS, three-sided micro-edge, anti-glare, 300 nits, 99% sRGB
- Intel UHD Graphics
- 16 GB DDR5-5600 MT/s (1 x 16 GB), 1 TB PCIe NVMeTM M.2 SSD
Category: All-in-One PCs/Workstations
| SKU | BM5M3EA |
|---|---|
| EAN | 0199251269790 |
| Manufacturer | HP |
| Availability | In Stock |
| PDF URLs |
View PDF |
Get a fresh perspective
From a rejuvenated Start menu, to new ways to connect to your favorite people, news, games, and content—Windows 11 is the place to think, express, and create in a natural way.[8]
Intel® Core™ Ultra Processors (Series 2)
Experience versatility with Intel® Core Ultra Processors. Evolved AI that makes intelligent collaboration and creation more accesible than ever before.[9]
Intel® UHD Graphics
Smoothly stream 4K content and play your favorite games in 720p, without the need for a dedicated graphics card. With excellent Intel® UHD graphics performance, you'll see the difference in everything you do.[4]
FHD IPS display
Enjoy crystal-clear images from any angle. With 178° wide-viewing angles and a vibrant 1920 x 1080 resolution, you'll always have a great view of your favorite content.[10]
Anti-glare panel
Enjoy the sun and your favorite content with this anti-glare panel. Non-reflective and low gloss means you'll get less glare while you're outside.
Flicker-free
Using DC Dimming technology that controls brightness by adjusting direct current rather than cycling the backlight, we can eliminate screen flickering for more comfortable viewing.[11]
Design contains recycled metals and post-consumer recycled plastics
Built for a better tomorrow. Designed using recycled metals and post-consumer recycled plastics to reduce environmental impact and promote super energy efficiency.[12]
Try PC Game Pass for free with your new HP device
Play hundreds of high-quality PC games with your new HP device and 3 free months of PC Game Pass – including EA play. With new games added all the time, there’s always something new to play.[13]
McAfee Premium Individual 30-day trial
Secure your device with award winning antivirus and online protection. Free trial includes secure VPN for privacy and data protection when browsing on public Wi-Fi[14]
PCIe NVMe™ M.2 SSD storage
Boot up in seconds with lightning fast speed with up to 1 TB PCIe NVMe™ M.2 SSD storage.
DDR5 RAM
Designed to run efficiently and reliably at faster speeds, DDR5 is the latest RAM standard. With higher bandwidth, you get more of a boost in performance.
HP True Vision FHD IR camera
Log in safely through Windows Hello with the infrared sensor. With an 88-degree, wide-angle field of view, you can video chat with your entire family or group of friends in stunning detail.[15]
Effortlessly connected
Enjoy faster speeds, improved performance and greater capacity with Wi-Fi 6 and Bluetooth® 5.3 wireless card.[16]
Dual speakers
Pump up the volume to your favorite music, movie or game with dual-stereo speakers.
USB Type-A 5Gbps signaling data rate
Plug in your external storage with this USB Type-A port, featuring 5Gbps signaling data rate.[17]
Multi-device keyboard
Easily type on your computer, then switch to your phone or tablet with the touch of a button. Seamlessly shift between keyboards of two additional devices.
Achieve more with AI-Enhanced Productivity
Achieve more with an Intel® Core™ Ultra Processor[2] with built-in AI, Copilot[1] key and ample DDR5 storage.
Seamless collaboration on your terms
Connect seamlessly with the HP All-in-One Desktop, featuring a tiltable pop-up camera and AI noise reduction.
Performance designed to keep up with your day
Handle it all with the HP All-in-One's responsive memory, ample storage, slim display, and fast Wi-Fi 6[5].
Built for a better tomorrow
This thoughtfully designed HP All-in-One includes recycled plastic[6] and recycled metal[7] in its design.
AI-enhanced performance designed to keep up with your day.
Boost productivity with the HP All-in-One Desktop, powered by Intel Core™ Ultra Processors[2] with built-in AI for fast multitasking. Store files with up to 2TB storage[3], enjoy fast load times with DDR5 memory, and get instant AI help with the Copilot[1] key. Intel UHD[4] graphics enhance visuals, while Wi-Fi 6[5] ensures smooth connections.
Boost productivity with the HP All-in-One Desktop, powered by Intel Core™ Ultra Processors[2] with built-in AI for fast multitasking. Store files with up to 2TB storage[3], enjoy fast load times with DDR5 memory, and get instant AI help with the Copilot[1] key. Intel UHD[4] graphics enhance visuals, while Wi-Fi 6[5] ensures smooth connections.
| Display | |
|---|---|
| HD type | Full HD |
| Colour gamut | 99% |
| Panel type | IPS |
| Display diagonal | 68.6 cm (27") |
| Display resolution | 1920 x 1080 pixels |
| Touchscreen | No |
| Display brightness | 300 cd/m² |
| RGB colour space | sRGB |
| Native aspect ratio | 16:9 |
| Anti-glare screen | Yes |
| Processor | |
| Processor generation | Intel Core Ultra (Series 2) |
| Processor cache type | L3 |
| Processor boost frequency | 5.2 GHz |
| Processor family | Intel Core Ultra 7 |
| Processor model | 255U |
| Processor cores | 12 |
| Processor threads | 14 |
| Processor cache | 12 MB |
| Motherboard chipset | Intel SoC |
| Processor socket | BGA |
| Processor manufacturer | Intel |
| Processor base power | 15 W |
| Maximum turbo power | 57 W |
| Efficient-core base frequency | 1.7 GHz |
| Performance-core base frequency | 2 GHz |
| Efficient-core Max Turbo Frequency | 4.2 GHz |
| Performance-core Max Turbo Frequency | 5.2 GHz |
| Performance cores | 2 |
| Efficient cores | 8 |
| Low Power Efficient-cores | 2 |
| Low Power Efficient-core Max Turbo Frequency | 2.4 GHz |
| Low Power Efficient-core Base Frequency | 700 MHz |
| Neural processor unit (NPU) | |
| Neural processor unit (NPU) | Intel AI Boost |
| Sparsity support | Yes |
| Windows Studio effects support | Yes |
| AI software frameworks supported by NPU | DirectML, ONNX RT, OpenVINO, Windows ML |
| NPU performance up to | 12 TOPs |
| Memory | |
| Memory form factor | DIMM/SO-DIMM |
| Internal memory | 16 GB |
| Memory layout (slots x size) | 1 x 16 GB |
| Internal memory type | DDR5-SDRAM |
| Memory slots | 2 |
| Memory slots type | SO-DIMM |
| Memory data transfer rate | 5600 MT/s |
| Hard drive | |
| Number of storage drives installed | 1 |
| Storage media | SSD |
| Total storage capacity | 1 TB |
| Storage | |
| Number of storage drives installed | 1 |
| Storage media | SSD |
| Total storage capacity | 1 TB |
| Optical drive type | No |
| SSD interface | PCI Express |
| SSD capacity | 1 TB |
| Number of SSDs installed | 1 |
| SSD form factor | M.2 |
| Total SSDs capacity | 1 TB |
| NVMe | Yes |
| Graphics | |
| Discrete graphics card | No |
| On-board graphics card family | Intel® UHD Graphics |
| On-board graphics card | Yes |
| Discrete graphics card model | Not available |
| On-board graphics card model | Intel® UHD Graphics |
| On-board GPU manufacturer | Intel |
| Audio | |
| Number of speakers | 2 |
| Built-in speaker(s) | Yes |
| RMS rated power | 4 W |
| Built-in microphone | Yes |
| Camera | |
| Built-in camera | Yes |
| Camera resolution | 1920 x 1080 pixels |
| Camera HD type | Full HD |
| Optical drive | |
| Optical drive type | No |
| Network | |
| Top Wi-Fi standard | Wi-Fi 6 (802.11ax) |
| Wi-Fi | Yes |
| Wi-Fi standards | Wi-Fi 6 (802.11ax) |
| Ethernet LAN | Yes |
| Ethernet LAN data rates | 10,100,1000 Mbit/s |
| Bluetooth | Yes |
| Bluetooth version | 5.4 |
| WLAN controller model | Realtek RTL8852BE |
| Antenna type | 2x2 |
| WLAN controller manufacturer | Realtek |
| Ports & interfaces | |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 2 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity | 1 |
| USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity | 0 |
| USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity | 0 |
| Combo headphone/mic port | Yes |
| USB 2.0 ports quantity | 2 |
| HDMI ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | 1 |
| HDMI version | 1.4 |
| USB4 Gen 3x2 ports quantity | 0 |
| Technical details | |
| Product type | All-in-One PC |
| Product colour | White |
| Sustainable technologies and materials | 40% post-consumer recycled plastic; Ocean-bound plastic; 10% recycled metal |
| Sustainability compliance | Yes |
| Sustainability certificates | ENERGY STAR |
| Weight | 6.72 kg |
| Total carbon footprint (kg of CO2e) | 200 |
| General Product Safety Regulation (GPSR) URL | https://support.hp.com/us-en/document/ish_6126692-6126777-16?openCLC=true ; HP REG 23010, 08028 Barcelona, Spain ; reg@hp.com |
| HP GTIN (EAN/UPC) | 199251269790 |
| Design | |
|---|---|
| Product colour | White |
| Colour name | Shell white |
| Country of origin | China, Thailand |
| Introduction year | 2025 |
| Performance | |
| Market positioning | Everyday |
| Product type | All-in-One PC |
| Motherboard chipset | Intel SoC |
| Software | |
| Operating system installed | Windows 11 Home |
| Trial software | 25 GB Dropbox storage for 12 months |
| Pre-installed software | 1 month trial for new Microsoft 365 customers, McAfee Online Protection 30-day trial; 1-month Adobe free trial offer; PC Game Pass 3-month trial |
| Brand-specific features | |
| HP segment | Home |
| HP speaker type | HP Dual Speakers |
| HP Support Assistant | Yes |
| HP front camera | HP TrueVision FHD IR |
| HP Software provided | HP Connection Optimizer; HP Support Assistant; OMEN Gaming Hub; HP Enhanced Lighting |
| HP Artificial Intelligence | AI PC |
| HP GTIN (EAN/UPC) | 199251269790 |
| Power | |
| AC adapter power | 90 W |
| Multimedia | |
| Built-in camera | Yes |
| Camera resolution | 1920 x 1080 pixels |
| Camera HD type | Full HD |
| Other features | |
| Trial software | 25 GB Dropbox storage for 12 months |
| On-board graphics card | Yes |
| SSD interface | PCI Express |
| SSD capacity | 1 TB |
| Processor socket | BGA |
| Processor manufacturer | Intel |
| Pre-installed software | 1 month trial for new Microsoft 365 customers, McAfee Online Protection 30-day trial; 1-month Adobe free trial offer; PC Game Pass 3-month trial |
| Power supply | 90 W |
| Number of SSDs installed | 1 |
| Display diagonal (metric) | 68.6 cm |
| Chassis type | All-in-One |
| Country of origin | China, Thailand |
| Manufacturer warranty | 1 year (1/1/0) limited warranty includes 1 year of parts and labor. No on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply. |
| Carbon footprint | |
| Total carbon footprint (kg of CO2e) | 200 |
| Total carbon emissions, w/o use phase (kg of CO2e) | 20 |
| Carbon emissions, manufacturing (kg of CO2e) | 179 |
| Carbon emissions, logistics (kg of CO2e) | 3 |
| Carbon emissions, end-of-life (kg of CO2e) | 2 |
| Weight & dimensions | |
| Package width | 730 mm |
| Package depth | 175 mm |
| Package height | 520 mm |
| Package weight | 6.72 kg |
| Width (with stand) | 612.5 mm |
| Depth (with stand) | 186.3 mm |
| Height (with stand) | 516.8 mm |
| Weight | 6.72 kg |
| Packaging data | |
| Package width | 730 mm |
| Package depth | 175 mm |
| Package height | 520 mm |
| Package weight | 6.72 kg |
| Features | |
| Country of origin | China, Thailand |
| Sustainability | |
| Sustainable technologies and materials | 40% post-consumer recycled plastic; Ocean-bound plastic; 10% recycled metal |
| Sustainability compliance | Yes |
| Sustainability certificates | ENERGY STAR |
| Packaging content | |
| Mouse included | Yes |
| Keyboard included | Yes |
| Mouse connectivity | Wireless |
| Keyboard connectivity | Wireless |
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|---|---|---|---|---|---|---|
| SKU |
BM5M3EA
|
885C9EA#ABU
|
1303161
|
623X6ET#ABU
|
12SB000FGE
|
12SB000HGE
|
| Manufacturer |
HP
|
HP
|
Yealink
|
HP
|
Lenovo
|
Lenovo
|
| Display diagonal |
27" and more
|
23" to 27"
|
23" to 27"
|
23" to 27"
|
27" and more
|
27" and more
|
| Display resolution |
1920 x 1080 pixels
|
1920 x 1080 pixels
|
1920 x 1080 pixels
|
1920 x 1080 pixels
|
1920 x 1080 pixels
|
1920 x 1080 pixels
|
| Product colour |
White
|
Black
|
Silver
|
Black
|
Grey
|
Grey
|
| Processor family |
Intel Core Ultra 7
|
Intel Core i7
|
N/A
|
Intel Core i7
|
Intel Core i5
|
Intel Core i7
|
| Operating system installed |
Windows 11 Home
|
Windows 11 Pro
|
Android 10
|
Windows 11 Pro
|
Windows 11 Pro
|
Windows 11 Pro
|
| Wi-Fi |
Y
|
Y
|
Y
|
Y
|
Y
|
Y
|
| Total storage capacity |
1000GB to 2000GB
|
500GB to 750GB
|
N/A
|
500GB to 750GB
|
500GB to 750GB
|
500GB to 750GB
|
| Touchscreen |
N
|
N
|
Y
|
Y
|
N
|
N
|
| Internal memory |
16GB
|
16GB
|
N/A
|
16GB
|
16GB
|
16GB
|
| HD type |
Full HD
|
Full HD
|
Full HD
|
Full HD
|
Full HD
|
Full HD
|
| Discrete graphics card |
N
|
N
|
N/A
|
N
|
N
|
N
|
